Shipping policy

Shipping Policy

Last updated: June 2026

Thank you for shopping at Mintish Jewellery. Below you'll find all the information you need about our shipping process.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking details once your order has been dispatched.

2. Domestic Shipping (Pakistan)

Free shipping may be available on orders above a certain amount — check our current promotions for details.

3. International Shipping

We currently ship to select international destinations. International delivery times vary by location and are typically 7–21 business days depending on the destination country and customs processing.

Please note:

• International customers are responsible for any customs duties, import taxes, or fees charged by their country.
• Mintish Jewellery is not responsible for delays caused by customs clearance.

4. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number. You can use this to track your order through the carrier's website.

5. Shipping Restrictions

Some products may not be available for shipping to certain locations. If we are unable to ship to your location, we will notify you and issue a full refund.

6. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery window, please:

1. Check your tracking information for updates
2. Contact your local post office or courier
3. Reach out to us at [your email address] if the issue is unresolved

We will do our best to assist, but please note that once a package is handed to the carrier, delivery is outside our direct control.

7. Damaged in Transit

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will arrange a replacement or refund as appropriate.